Caledonian Maritime Asset Limited has achieved a three-year re-certification from Lloyd’s Register Quality Assurance (LRQA).
A three-day external audit of CMAL’s internal management system was carried out to assess its compliance against ISO 9001:2015 standards. The audit was conducted by LRQA, an international provider of classification, compliance and consultancy services to the marine and offshore industries, which ensures the highest levels of safety and performance.
The assessment is based on several quality management principles, including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement. To obtain ISO 9001 certification, organisations must demonstrate a rigorous and systematic approach to quality management, including establishing clear processes, communication, tasks, and responsibilities across the business.
During the audit there was deep scrutiny of all CMAL’s business areas, resulting in a full certificate of compliance from Lloyd’s Register with no major or minor non-conformances being recorded.
The ISO 9001 certification is valid until June 2024, at which point CMAL will partake in another re-certification audit to retain its status. Annual surveillance audits will continue to be carried out to help CMAL prepare for re-certification.
Kevin Hobbs, chief executive at CMAL said:
“Quality management is key in maintaining the high standard of work we deliver at CMAL. We’re committed to continuous improvement across all areas of the business, and by having a thorough audit of our quality management system, we can be confident our processes and approaches are robust.
“We are proud to have maintained our ISO 9001 certification for another three years.”